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Outlook 2019 attachments greyed out
Outlook 2019 attachments greyed out













outlook 2019 attachments greyed out

Once this is complete, re-open your Add-ins menu and follow the steps for manually enabling the plugin once more.In Outlook 2016 running on Windows 10 when Outlook 2016 is set to ‘work offline’ (i.e.

  • Next, in the Disabled Items menu, choose, then select Enable.
  • To do so, change the Manage dropdown menu from COM Add-ins to Disabled Items, then click Go.
  • If the above steps are not successful, your plugin may have been disabled.
  • Note: If you are running a 64-bit version of Outlook, select.
  • Navigate to C:\Users\ \AppData\Local\Citrix\Citrix Files for Outlook and select.
  • After removing or if the ShareFile Outlook Plug-in does not appear on the list, click Add….
  • If the plugin authentication does not start automatically, continue with these steps.
  • Check the box next to the Citrix Files for Outlook if it is not done so already.
  • Click Add-ins then click COM Add-ins button towards the bottom of the screen.
  • If the above steps do not resolve your issue, please contact Citrix Support. Once this is complete, re-open your Add-ins menu and check the box beside Citrix Files for Outlook.

    outlook 2019 attachments greyed out

  • If the above steps are not successful, your plugin may have been disabled. In the Add-Ins menu, change the Manage dropdown menu from COM Add-ins to Disabled Items, then click Go.
  • If the plugin authentication does not start, please close and reopen Outlook.
  • Click OK twice to close the open dialog boxes.
  • If using a per-machine version of the OLP, you can locate the Plugin files at C:\Program Files (or x86)\Citrix.
  • Navigate to C:\Users\ \AppData\Local\Citrix\Citrix Files for Outlook and select . If you are running a 64-bit version of Outlook, select.
  • After removing or if the Citrix Files for Outlook does not appear on the list, click Add….
  • If the box was already checked or if the authentication did not start automatically, select the Citrix Files for Outlook and click the Remove button.
  • If the plugin authentication does not start automatically, continue to the next steps.
  • On the COM Add-Ins screen, check the box next to the Citrix Files for Outlook if it is not done so already.
  • Click Add-ins, then Go… next to Manage COM Add-ins.














  • Outlook 2019 attachments greyed out